Política de reembolso

Return Policy

Online Orders

Regular-priced items: Full refund within 14 days of delivery.
Final Sale: Hugo Boss & Emporio Armani suits
Sale Items: Final Sale.
In-store pickup: Orders purchased online and picked up at store follow the same return policy as in-store purchases.

Return Options
You have two easy ways to return your order:

In-Store Return – 🏬 Return your item to any of our store locations free of charge. No pre-authorization or return fee required.
Mail-In Return – 📦 Click “Request a Return” and once authorized, a prepaid return label will be provided. Fees for returns:
- FREE (🇨🇦 Canadian orders)
- $25.00 USD (🇺🇸 U.S. orders)
Original Shipping Fees are non-refundable.
For U.S. customers: prepaid duties/tariffs are non-refundable on returns.

All returns must be shipped within 5 days of receiving a return authorization otherwise the return will not be accepted.

Online Orders – International

Regular-priced items: Full refund within 14 days of delivery
Final Sale: Belts, Hugo Boss & Emporio Armani suits
Sale Items: Final Sale.

Return Shipping: Customer is responsible for all international return shipping fees.

Refunds: Processed within 7 days of return and inspection.

In-Store Purchases

Regular-priced items: Refund within 14 days of purchase.
Suits & sport jackets: Exchange or store credit only
Final Sale: Belts, Hugo Boss & Emporio Armani suits
Sale Items: Final Sale.

Not Returnable: Socks, hats, undergarments, swimwear, and pacifiers.

General Return Guidelines

Items must be unused, in original packaging, and with tags attached
Items must not show signs of wear, washing, or alteration
Avoid contact with perfume, makeup, or lotions when trying on items
Worn or damaged items are not eligible for return.

Questions? Contact us at our contact page