Informativa sui rimborsi

Online Return Policy (Canada):

Regular priced items sold online are eligible for a full refund.  Sale items up to 30% off may be returned for a store credit.  Sale items greater than 30% off are Final Sale and are not eligible for refunds, exchanges or credit notes.  Belts, Hugo Boss & Emporio Armani Suits and all Etro are Final Sale and are not eligible for refunds, exchanges or credit notes. A return must be initiated within 14 days of receiving your product.

Items purchased using Promo Code: SUPER BOWL are Finale Sale.

*** PLEASE NOTE:  Online orders that are picked up at the store OR returned at the store (not shipped back), follow the in-store purchases policy. 

Items returned must be unused, in its original packaging, and with its original labels attached. There must be no damage to the product.

To return an order, click on the "Request a Return" link (at the bottom of our website). We will provide you with a pre-paid shipping label for your return.   A flat rate shipping fee will be charged and automatically deducted from your refund ($9.95 CDN for Canadian orders). 

Original Shipping fees are non-refundable. Your refund will be processed and refunded back to your credit card within 7 days of receiving the package and inspection of the products.

Items purchased online may also be returned in-store. 

 

Online Return Policy (United States):

Regular priced items sold online are eligible for a full refund.  Sale items up to 30% may be returned for a store credit.  Sale items greater than 30% off are Final Sale and are not eligible for refunds, exchanges or credit notes. Belts, Hugo Boss & Emporio Armani Suits and all Etro are Final Sale and are not eligible for refunds, exchanges or credit notes.  A return must be initiated within 14 days of receiving your product.

Items returned must be unused, in its original packaging, and with its original labels attached. There must be no damage to the product.

To return an order, click on the "Request a Return" link (at the bottom of our website). We will provide you with a pre-paid shipping label for your return.   A flat rate shipping fee of $15 USD will be charged and automatically deducted from your refund.

Items purchased using Promo Code: SUPER BOWL are Finale Sale.

US ORDERS OVER $800 MAY BE SUBJECT TO IMPORT DUTIES.  THESE DUTIES MAY BE COLLECTED BY THE COURIER.

SHIPMENTS THAT ARE REFUSED, OR NOT ACCEPTED, ARE NOT ELGIABLE FOR RETURN/REFUND.

Original Shipping fees are non-refundable. Your refund will be processed and refunded back to your credit card within 7 days of receiving the package and inspection of the products.

Online Return Policy (International):

Regular priced items sold online are eligible for a full refund.  Sale items up to 30% may be returned for a store credit.  Sale items greater than 30% off are Final Sale and are not eligible for refunds, exchanges or credit notes. Belts, Hugo Boss & Emporio Armani Suits and all Etro are Final Sale and are not eligible for refunds, exchanges or credit notes.  A return must be initiated within 14 days of receiving your product.

Items returned must be unused, in its original packaging, and with its original labels attached. There must be no damage to the product.

To return an order, click on the "Request a Return" link (at the bottom of our website). The customers is responsible for return shipping fees.

Original Shipping fees are non-refundable. Your refund will be processed and refunded back to your credit card within 7 days of receiving the package and inspection of the products.

In-Store Return Policy:

All regular priced items may be returned within 14 days from the date of purchase for a full refund. Suits and sports jackets may be returned for exchange/credit only. SALE ITEMS may be exchanged or returned for a store credit.  Items 30% off or greater are Final Sale and are not eligible for refunds, exchanges or credit notes.  Belts, Hugo Boss & Emporio Armani Suits and all Etro are Final Sale and are not eligible for refunds, exchanges or credit notes.

All Items must be returned unused, in its original packaging, and with its original labels attached.

There are no refund/exchange/credit on socks, hats, undergarments, swimwear and pacifiers.

General Return Policy;

All items are inspected prior to each sale. Returned items are to be returned in the condition in which they were received, with original packaging and tags attached and show no signs of wear. We recommend you try on clothing with clean hands and ensure the items do not come in contact with perfumes, or any other chemicals. Items that have been worn, altered, laundered are not eligible to be returned.

There are no refund/exchange/credit on socks, hats, swimwear and pacifiers.