Return Policy
Online Orders
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Regular-priced items: Full refund within 14 days of delivery
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Sale items up to 30% off: Return for store credit
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Final Sale: No returns, exchanges, or credits for:
- Sale items 30% off or more
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Belts, Hugo Boss & Emporio Armani suits, and Etro items
Return Options
You have two easy ways to return your order:
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In-Store Return – 🏬 Return your item to any of our store locations free of charge. No pre-authorization or return fee required.
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Mail-In Return – 📦 Click “Request a Return” at the bottom of our website to purchase prepaid return label will be provided. A flat fee will be deducted from your refund:
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$9.95 CAD (🇨🇦 Canadian orders)
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$15.00 USD (🇺🇸 U.S. orders)
Online Orders – International
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Regular-priced items: Full refund within 14 days of delivery
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Sale items up to 30% off: Store credit only
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Final Sale: No returns/exchanges/credits for:
- Sale items 30% off or more
-
Belts, Hugo Boss & Emporio Armani suits, and Etro
Return Shipping: Customer is responsible for all international return shipping fees.
Refunds: Processed within 7 days of return and inspection.
In-Store Purchases
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Regular-priced items: Refund within 14 days of purchase
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Suits & sport jackets: Exchange or store credit only
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Sale items under 30% off: Exchange or store credit
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Final Sale: No returns, exchanges, or credits for:
- Sale items 30% off or more
-
Belts, Hugo Boss & Emporio Armani suits, and Etro
Not Returnable: Socks, hats, undergarments, swimwear, and pacifiers.
General Return Guidelines
- Items must be unused, in original packaging, and with tags attached
- Items must not show signs of wear, washing, or alteration
- Avoid contact with perfume, makeup, or lotions when trying on items
- Worn or damaged items are not eligible for return
Questions? Contact us at our contact page
